For the past two decades, Liz Birenbaum’s 88-year-old mother, Marge, has received her Social Security check on the second Wednesday of each month.
When the deposit didn’t arrive in January, they logged into Marge’s Social Security account, where they found some startling clues: the last four digits of a bank account number that didn’t match her own, at a bank they didn’t recognize.
(Ms. Birenbaum requested to refer to her mother by her first name only to protect her from future fraud.)
Ms. Birenbaum immediately started making calls to set things right.
When she finally connected with a Social Security representative from a local office in a Bloomington, Minn., the rep casually mentioned that this happens “all the time.”
Persons:
Liz Birenbaum’s, Marge, It’s, ”, Birenbaum
Organizations:
Social, Citibank, Social Security
Locations:
Chappaqua, Minnesota, Bloomington, Minn